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Fully quit Discord and reopen it. It caches the command list. On desktop, quit from the tray or dock, not just the window.If it’s still missing, an admin may have switched it off on the dashboard’s Commands tab.
Moderation commands ignore Discord permissions. An admin has to allow your role on the dashboard’s Permissions tab. How
Newt’s role is too low. In Server Settings → Roles, drag Newt above the member’s top role, or above the role it’s giving out. Nobody can act on the server owner.
Welcome messages are off until you set one. Run /welcome show to see what’s saved. With a rules screen, the welcome waits until they accept.
Run /autorole list. It flags any role Newt can’t give, which is almost always the role order. Check it isn’t paused with /autorole off.
Run /logging status. Usual causes: Newt can’t post or attach files in the log channel, the file was over 8 MB, or it was posted more than 12 hours before it was deleted or before Newt last restarted.
Either Newt is missing View Audit Log, or the person deleted their own message. Discord doesn’t record self-deletes.
It looks for people who joined exactly 8 days ago. Use days:0 to test on today’s joiners.
Turn on Allow anyone to @mention this role in the role’s settings.
Newt needs Manage Channels. The dashboard’s Counters tab shows the reason next to any counter that failed. Failed counters are retried by themselves.
Wait 10 seconds. Newt checks for dashboard changes every 10 seconds.

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Still stuck?

Open a ticket at newt.bot/support. Log in with Discord and say what happened.
  • The answer comes as a DM from Newt, and stays on the support page too.
  • Up to 3 open tickets at a time.
  • Or email help@newt.bot.
Check newt.bot/status to see if Newt is having problems.